Case study video / Testimonial video
Case study film · Crossfuze × TIP Group
A ServiceNow partnership, told by the people using it.
A case study film for Crossfuze, the ServiceNow specialist, and its client TIP Group, following the move from ITSM to ITSM Pro, problem management and change enablement, in the words of both teams.
The projectClient
Crossfuze
Featuring
TIP Group
Sector
Technology
Service
Case study video
Film
4 min 11 sec
Where it ran
Online, digital and social channels
From brief to finished film.
How we showed a technology partnership from both sides.
01 · The briefProve the partnership
Crossfuze wanted a film that showed prospective clients what working with a pure-play ServiceNow partner looks like, with a real client explaining the journey.
03 · The outcomeA story from kick-off to roadmap
A 4 min 11 sec case study film that takes viewers from the first meeting to the long-term plan, with the client doing the talking. Shared across online, digital and social channels.
02 · Our approachBoth sides of the table
We interviewed Crossfuze’s account executive alongside TIP Group’s IT team, and filmed TIP’s visit to Crossfuze’s London office, from the welcome screen to the roadmap session.
04 · What we deliveredOne film, two teams
Case study film, 4 min 11 sec
Interviews with Crossfuze and TIP Group
Filming at Crossfuze’s London office
Branded end frame
Behind the scenes
-
The welcome
-
A big hello
-
Kick-off
-
Working session
-
The office
-
Roadmap
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Planning a case study videoTell us your budget. We’ll show you what it buys.
Every project is built from simple credits — one for development, filming, editing or animation — at £795 + VAT each on pay-as-you-go. No minimum, no contract.
Making video all year round? Monthly plans bring that down to £495 + VAT a credit.
Tell us who the film is for, where it’ll be seen and roughly what you’d like to spend. A range is fine.
01 Brief & budget
02 A plan that fits
We show you exactly what your budget buys: scripting, filming days, editing or animation.
Script, shoot, edit and animate. Most films take 2–6 weeks from brief to delivery.
03 We make it
Your finished film plus versions for your website, social channels, events and presentations.
04 Ready for every channel
In the film“From my experience of working with both Crossfuze and with ServiceNow, the level of technical expertise has been nothing short of astounding.”
Chris Wilkinson, IT Service Management Analyst, TIP Group
In the film“Following the implementation of ITSM with a previous partner, we went out to market, we found Crossfuze and they were able to take us to the next level.”
Ryan Wigley, IT End User Services Manager, TIP Group
Let’s talk about your case study video.
Tell us a little about the project and your budget. We’ll reply within 24 hours with ideas and a clear plan — no obligation. Or email info@sneakglobal.com.